ConsultCastAI

Hold the conversation and use the coaching

During the session you talk with the persona turn by turn. After each thing you say, the coaching panel tells you how it landed. This page shows the typed version of the conversation.

  1. Type your reply and press Send

    Type what you would say in the box at the bottom, then press Send or the Enter key. Write it the way you would say it out loud.

    The conversation panel with Carla's opening line and a reply typed in the box next to Send
  2. Read the persona's answer

    The persona answers in character. Your words and theirs build up in the middle panel, each with the time it was said.

    The conversation showing your first question and Carla's answer about whiteboards and group texts
  3. Watch the three gauges

    Live Coaching scores every reply. Objection Pressure should go down. Trust and Specificity should go up.

    The Live Coaching panel with Objection Pressure 53, Trust 40 and Specificity 58, and coaching cards below
  4. Read the coaching card for each turn

    Under Real-Time Coaching you get one short card per turn, such as Good Move or Off Track, with one line of advice. Here a reply full of buzzwords earned an Off Track card.

    Two coaching cards: a Good Move card and an Off Track card that says to drop the AI buzzwords
  5. Look up the persona when you are stuck

    Click View full persona details in the left panel to read the full scenario overview and how the persona behaves. Click Hide persona details to close it.

    The scenario overview opened to show how Carla behaves, with her key behavior traits below
  6. Tick off your session goals

    At the bottom of the coaching panel, tick each goal as you reach it. You judge these yourself, and your ticks are listed again in the debrief.

    The Session Goals list with all four goals ticked
  7. Pause if you are interrupted

    Click Pause to stop the clock. The persona tile shows PAUSED and you cannot send replies. Click Resume to carry on.

    The persona tile marked PAUSED and the Pause button now reading Resume, next to Stop Session and End Session